Frequently asked questions
Frequently asked questions
Products and fit
Do your mounts come with lights or hardware?
No. We make the mounts only. Lights and fasteners are not included. Power supply mounts are the mount alone: no power supply or cables.
What’s the difference between 8 mm Fascia, 2.5 in Advanced and Soffit Clip?
8 mm Fascia is our standard mount and holds the light about 8 mm off the wall for a clean look. 2.5 in Advanced projects it 2.5 in out for a stronger wash and a more dimensional look. The Soffit Clip mounts under the soffit instead of on the fascia.
8 mm Fascia
Close to the wall
2.5 in Advanced
Stronger wash
Can I try a mount before buying a full run?
Yes. Most mounts come as a single-bracket sample for $1, so you can check the fit on your roofline.
Which colors do you offer?
Black or white on every mount. Need to match something else? Send us photos or links before or after you order and we’ll see what we can do.
My lights aren’t listed. Can you help?
Yes. Start a custom mount and we’ll design one for your model.
Are you affiliated with Govee, eufy or the other brands?
No. We’re an independent manufacturer in Maryland. Our mounts are made to fit those lights, but the brands don’t make or endorse them.
Orders and shipping
When will my order ship?
Every order is made to order. Your ship date shows at checkout and in the banner at the top of the site. Shipping policy
Do you offer rush production?
Contact us before you order. If our schedule allows, rush orders are processed in 2 business days.
What if my order is lost or stolen?
Once it’s with the carrier, they’re responsible for delivery. Contact them first; for suspected theft they can share the last scan location for a police report. We’ll help however we can.
I just bought, and now it’s on sale?
You pay the price at the time of purchase. We don’t refund the difference for later sales.
Will you price match?
No. Our mounts are original designs, made by hand and priced for our costs and time.
Returns and problems
Do you accept returns or exchanges?
Not generally, because every order is made for you. If we approve an exchange or return, you pay return shipping and we deduct what we paid to ship your order; returns may carry a restocking fee. Full policy
What if my order arrives damaged?
Contact us before leaving a review, within 7 days of delivery, with photos. We’ll make it right with replacements or a refund.
Can you recommend an installer?
Our partner LightPro Connect matches you with verified permanent-lighting pros near you.